VicoVation sells products ONLY through authorized dealers. ONLY dealers authorized by VicoVation have committed to provide excellent pre-sale and post-sale customer service and to uphold VicoVation standards. Authorized VicoVation dealers are the ONLY retailers that can convey to you, the consumer, the VicoVation factory warranty. Purchasing from an authorized dealer is the only way you get VicoVation and a qualified dealer to support you in your use and enjoyment of your product.
Not every retailer advertising VicoVation products has been authorized by VicoVation to advertise or sell those products. Unauthorized sellers may be selling counterfeit, used, damaged, or altered products (including products that have had serial numbers removed or altered), and often do not even have the VicoVation products in inventory to sell. Consumers who have purchased from unauthorized sellers report problems contacting these unauthorized sellers for post-sale support, and in some instances have even experienced credit card fraud as a result of attempting to purchase from unauthorized sellers.
To avoid these problems, you should always buy from authorized VicoVation dealers. If you have any questions regarding whether you are dealing with an authorized VicoVation dealer, you can check VicoVation’s list of authorized dealers here or contact us. To help guide you, we have compiled below a list of known unauthorized sellers. This is not a complete list, and we recommend you check the authorized dealer links above or contact us if you have any doubts. We note that unauthorized sellers may appear on a marketplace site, hosted by companies such as Amazon or eBay so you should always confirm that the seller is authorized by VicoVation.
The following are NOT authorized to sell VicoVation products:
River Colony Trading